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Suspend / Unsuspend a Sub-Reseller

You can Suspend a Sub-Reseller from within your Reseller Control Panel, shutting down their access to their Reseller Control Panel.

Suspending a Sub-Reseller

  1. Search for the Sub-Reseller and proceed to the Sub-Reseller Details view. 1

  2. In the Sub-Reseller Details view, Click the Suspend button.

Note
  • Suspending a Sub-Reseller will also Suspend all the Sub-Resellers and Customers below this Sub-Reseller.

  • All the Services under this Sub-Reseller chain would remain active.

 

If the Sub-Reseller is already Suspended and now you wish to Unsuspend, then follow the procedure mentioned below.

Unsuspending a Sub-Reseller

  1. Search for the Sub-Reseller and proceed to the Sub-Reseller Details view. 2

  2. In the Sub-Reseller Details view, Click the Unsuspend button.

Note
  • Unsuspending a Sub-Reseller will also Unsuspend all the Sub-Resellers and Customers below this Sub-Reseller.

  • Sub-Resellers and Customers Suspended due to some other reason (not due to the parent Sub-Reseller's Suspension) would not be Unsuspended, once the parent Sub-Reseller is Unsuspended.